Cancellation Policy

At Karvv Ayurveda, we aim to process and dispatch orders quickly to ensure timely delivery. Please review our cancellation terms carefully.

1. ORDER CANCELLATION WINDOW

Orders can be cancelled within 12 hours of placing the order.
Cancellation requests must be raised within this timeframe for successful processing.

2. HOW TO CANCEL AN ORDER

To cancel your order, please contact us with:

Order ID
Registered mobile number

📧 Email: info@karvvayurveda.com
📞 Phone: +919773788770

Our support team will assist you with the cancellation process.

3. CANCELLATION AFTER DISPATCH

Once the order has been shipped or dispatched, cancellation is not allowed.
In such cases, you may refer to our Return & Refund Policy (if applicable).

4. REFUND FOR CANCELLED ORDERS

If your cancellation request is successfully processed:

Refund will be initiated within 5–7 business days
The amount will be credited to:

Original payment method, or
Bank account (if applicable)

5. PREPAID & COD ORDERS

Prepaid Orders
• Eligible for cancellation within the allowed timeframe
• Full refund will be processed upon successful cancellation

Cash on Delivery (COD)
• Cancellation must be done within the allowed time
• Repeated cancellations may result in restriction of COD services

6. COMPANY RIGHTS

Karvv Ayurveda reserves the right to:

Cancel any order due to:

Product unavailability
Pricing errors
Suspicious or fraudulent activity

Inform the customer and process a full refund in such cases

7. FAILED DELIVERY / REFUSAL TO ACCEPT

If a customer:

Refuses to accept the order, or
Fails to receive the delivery

The order may be marked as Return to Origin (RTO), and:

Refund may be processed after deducting shipping charges

COD option may be restricted for future orders

8. IMPORTANT DISCLAIMER

Karvv Ayurveda products are Ayurvedic proprietary formulations intended for general wellness support only.
They are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.