Shipping Policy

At Karvv Ayurveda, we are committed to delivering your orders in a safe, timely, and efficient manner.

1. ORDER PROCESSING

All orders are processed within 24–48 business hours after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
In case of high order volume or unforeseen circumstances, processing may take slightly longer.

2. SHIPPING TIMELINES

Estimated delivery timelines:

Metro Cities: 2–5 business days
Non-Metro Locations: 4–7 business days
Remote / Rural Areas: 5–10 business days

Please note: Delivery timelines are estimates and may vary depending on location and logistics conditions.

3. SHIPPING CHARGES

Shipping charges (if applicable) will be calculated at checkout.
We may offer free shipping on selected products or promotional campaigns.

4. ORDER TRACKING

Once your order is shipped, you will receive a tracking ID via SMS, Email, or WhatsApp.
You can track your order using the link provided.

5. DELIVERY PARTNERS

We work with reliable third-party courier partners to ensure safe delivery of your products.

6. DELIVERY CONDITIONS

Please ensure that the shipping address and contact details are accurate.
If the recipient is unavailable at the time of delivery, the courier may attempt re-delivery.
Failure to accept delivery after multiple attempts may result in order cancellation.

7. DELAY IN DELIVERY

While we strive to deliver orders within the estimated time, delays may occur due to:

Weather conditions
Natural disasters
Government restrictions
Logistics or courier issues

Karvv Ayurveda is not liable for delays caused by external factors beyond our control.

8. DAMAGED OR INCORRECT DELIVERY

If you receive:

A damaged product, or
A wrong product

Please contact us within 48 hours of delivery with:

Order ID
Clear images of the product

We will assist you with a replacement or resolution as per our Return Policy.

9. UNDELIVERED ORDERS

In case an order is returned to us due to:

Incorrect address
Failed delivery attempts
Customer unavailability

We may:

Re-dispatch the order (additional shipping charges may apply), or
Process a refund after deducting shipping costs

10. INTERNATIONAL SHIPPING

Currently, we may or may not offer international shipping.
If applicable, shipping charges, customs duties, and taxes will be borne by the customer.

11. IMPORTANT DISCLAIMER

Karvv Ayurveda ensures careful packaging and dispatch of all products.
However, delivery timelines are subject to third-party logistics performance and external factors.