Privacy Policy

Karvv Ayurveda (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or purchase our products.

By accessing or using our website (“Platform”), you agree to the terms of this Privacy Policy.

1. OBJECTIVE, SCOPE & APPLICABILITY

This Privacy Policy applies to all users (“Customers”, “you”, “your”) who:

Visit or browse our website
Purchase products from Karvv Ayurveda
Provide personal information through our platform

This policy complies with applicable Indian laws and digital privacy practices.

If you do not agree with this policy, please discontinue use of the platform.

2. CONSENT

By using our platform, you:

Consent to the collection and use of your personal information
Agree to receive communications (including promotional messages) via SMS, Email, or WhatsApp

This applies even if your number is registered under DND, as per TRAI regulations.

3. WHAT IS PERSONAL INFORMATION?

“Personal Information” means any data that can identify you directly or indirectly, including:

Name
Phone number
Email address
Address
Payment-related details

Information available in the public domain is not considered personal information.

4. HOW WE COLLECT YOUR INFORMATION

We collect your information through:

a) Direct Input

When you place an order
Register on our website
Fill forms, surveys, or contact support

b) Automatic Collection

IP address
Browser type
Device details
Website interaction data

c) Third-Party Sources

Social media platforms
Marketing partners
Delivery service providers

5. WHAT INFORMATION WE COLLECT

We may collect:

Personal Details

Name, email, phone number
Shipping and billing address

Transaction Details

Order history
Payment method (secured via payment gateway)

Technical Data

IP address
Device and browser data
Cookies and tracking data

Preference Data

Product interests
Feedback, reviews, and interactions

6. PURPOSE OF DATA COLLECTION

We use your data to:

Process and deliver orders
Communicate order updates
Provide customer support
Improve website performance
Send offers and marketing communication
Conduct analytics and research
Prevent fraud and ensure platform security

7. LEGAL BASIS FOR PROCESSING

We process your data based on:

Consent – when you provide information
Contractual Need – to deliver products
Legal Obligation – compliance with laws
Legitimate Interest – marketing and service improvement

8. DATA SHARING POLICY

We do NOT sell your data.

We may share your information with:

Courier and logistics partners
Payment gateways
Service providers (analytics, CRM, marketing tools)
Legal authorities (if required by law)

All partners follow strict confidentiality standards.

9. DATA SECURITY

We implement:

SSL encryption
Secure servers
Restricted access
Regular monitoring

Despite our efforts, no system is completely secure.

10. DATA RETENTION

We retain your data:

As long as required for business operations
As required by applicable law

We delete or anonymize data when no longer needed.

11. COOKIES POLICY

We use cookies to:

Improve user experience
Analyze website traffic
Personalize content and ads

You can disable cookies in browser settings.

12. GOOGLE & THIRD-PARTY ANALYTICS

We use tools such as:

Google Analytics
Google Ads Remarketing

These tools use cookies to show relevant ads based on your browsing behavior.

You can opt out via:

Google Ad Settings
Browser settings

13. MARKETING COMMUNICATION

You may receive:

Order updates
Promotional offers
Product recommendations

You can unsubscribe anytime via email or by contacting us.

14. USER RIGHTS

You have the right to:

Access your data
Correct inaccurate data
Request deletion
Opt out of marketing

Contact: support@karvvayurveda.com

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

16. CHILDREN’S PRIVACY

Our platform is not intended for users under 18
We do not knowingly collect data from minors
Such data will be deleted if identified

17. PAYMENT SECURITY

Payments are processed via PCI-DSS compliant gateways
We do not store card or banking details

18. DISCLAIMER (VERY IMPORTANT FOR ADS)

Karvv Ayurveda products are Ayurvedic proprietary formulations intended for general wellness support only.
They are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.